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Frequently Asked Questions

Find answers to common questions about our company

We are a family-owned luxury gifting company specializing in curated gift boxes for both personal and corporate needs.

At GFM VIP Inc, we focus on intentional gifting—combining faith-based inspiration, wellness, and dietary-inclusive products to create meaningful experiences.

Whether you’re celebrating life moments or appreciating employees and clients, our mission is to help you gift with purpose—supporting the mind, body, and soul.

We currently ship nationwide across the United States.

For corporate and bulk gifting, we offer multi-recipient shipping, allowing you to send curated gifts seamlessly to teams, clients, or events across multiple locations.

We also ship to Canada, with additional international destinations coming soon.

Due to the curated and often customized nature of our gift boxes, returns are limited.

We accept returns within 30 days on non-perishable, non-custom items in original condition.

Food, beverage, and perishable items are final sale and cannot be returned.

If there is an issue with your order, please contact us—we are committed to making it right and ensuring every gift experience meets our standards.

You can reach our team by phone at +1 (413) 875-7771 or email us at info@gfmvipinc.vip.

Store & Support Hours:

Monday – Wednesday: 11 AM – 6 PM

Thursday – Friday: 9:30 AM – 9 PM

Saturday: 11 AM – 6 PM

Sunday: Closed

We also offer the option to schedule an appointment for personalized assistance or corporate gifting consultations.

For corporate inquiries or bulk orders, we recommend emailing us for priority assistance.

Yes, we specialize in B2B corporate gifting solutions designed to help businesses strengthen relationships with employees, clients, and partners.

We offer curated gift boxes for onboarding, employee appreciation, client gifting, events, and more.

Our services include bulk ordering, multi-recipient shipping, customization, and dietary-inclusive options to meet a wide range of needs.

Frequently Asked Questions about b2b orders

Find questions about corporate

Yes, we specialize in custom-curated gift boxes for both personal and corporate needs.

You can customize products, themes, packaging, and messaging to match your occasion or brand.

Whether you’re creating a one-of-a-kind gift or a large corporate order, we’ll work with you to design the perfect box.

Yes, we prioritize dietary inclusion and wellness in our gifting options.

We offer selections that can accommodate common dietary preferences such as gluten-free and other restrictions.

For custom or corporate orders, we can tailor gifts based on specific needs to ensure a thoughtful and safe gifting experience.

We offer a wide range of corporate gifting solutions, including:

• Employee appreciation gifts

• Client and partner gifting

• New hire onboarding kits

• Holiday and seasonal gifts

• Event and conference gifts

Each gift can be customized to align with your company’s brand and message.

Yes, we offer branding and personalization options for corporate and bulk orders.

This can include custom messages, company logos, branded inserts, and curated packaging to reflect your brand identity.

To ensure proper authorization, a signed agreement is required for logo usage, granting permission for us to print and use your logo specifically for your order.

Our goal is to create a seamless and elevated gifting experience that represents your brand well.

Processing times vary depending on the size and customization of your order.

Most bulk orders are completed within a few business days to a few weeks.
We recommend contacting us in advance for large or time-sensitive orders to ensure timely delivery.

When ordered we email we send ruff estimate when will be shipped out from our location even if ordered on our website

Frequently Asked Questions about Gifting Experience & Services

Find questions about Gifting Experience & Services

Yes, we offer gift wrapping and floral-inspired presentation options to elevate your gifting experience.

Each package is thoughtfully designed with attention to detail, creating a refined and memorable presentation.

Floral arrangements are available for local delivery within Massachusetts, Rhode Island, and Connecticut.

For custom designs, event gifting, or floral requests, please contact us directly.

Yes, you can send a gift directly to your recipient.

We offer the option to include a personalized message, and all pricing information is removed from packages to ensure a seamless gifting experience.

For local deliveries, we also offer delivery through Uber Direct (Uber Merchant services) for added convenience and faster turnaround.

Processing times vary based on product availability.

In-stock items are typically processed within 1–3 business days.

Select items may be offered as preorders, which require additional time and will have estimated timelines provided.

Bulk and corporate orders—including those placed through our website—typically require 2–3 weeks for processing, depending on the size and level of customization.

We recommend reaching out in advance for any time-sensitive requests.

If your order arrives damaged, please contact us within 48 hours of delivery.

Email us at info@gfmvipinc.vip with the subject line “Order Damage”.

Please include your order number and photos of the damaged item and packaging so we can review and resolve the issue as quickly as possible.

Our team will work with you to provide a suitable solution and ensure your experience meets our standards.

Getting started is simple.

We invite you to schedule a private concierge consultation using the booking button on our website.
During your session, we’ll walk through your gifting needs—including quantity, budget, timeline, and customization details—to create a tailored experience.

Our goal is to provide a seamless, elevated gifting solution designed specifically for you or your business.

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