Refund & Returns Policy
Last Updated: [January 26,2026]
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Temporary Returns Notice
Effective immediately, GFM VIP Inc is temporarily unable to accept returns.
Returns will resume on April 20, 2026.
Orders placed during this period are still subject to all other terms of this Refund & Returns Policy, including final-sale items and eligibility requirements once returns resume.
This temporary pause does not apply to damaged or incorrect items, which will continue to be handled on a case-by-case basis.
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Eligible Returns (Effective April 20, 2026)
• Clothing items only may be returned within 25 days of delivery.
• Returned clothing must be unworn, unused, unwashed, and in original condition with tags attached.
• Proof of purchase is required.
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Non-Returnable Items
Due to health, safety, customization, and perishable considerations, the following items are final sale and not eligible for return or refund:
• Food, candy, beverages, and consumable items
• Personal care, wellness, or hygiene products
• Floral arrangements and plants
• Gift boxes, curated sets, and mystery boxes
• Personalized or custom items
• Bulk, corporate, or concierge orders
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How to Request a Return (Effective April 20, 2026)
To request a return, you must contact us within 25 days of delivery.
📧 Email: gfmvipinc@outlook.com
Required email subject line:
RETURN – Order #[Your Order Number]
Return requests cannot be initiated by phone.
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Return Approval & Shipping
• All returns require prior approval before being sent back.
• Return instructions and the return address will be provided after approval.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
• Items returned without approval may not be accepted.
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Refunds
• Approved refunds will be issued to the original form of payment once the returned item is received and inspected.
• Original shipping fees are non-refundable.
• Refund processing times may vary depending on your payment provider.
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Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photo documentation so we can assist you.
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Additional Policy Terms
• GFM VIP Inc reserves the right to refuse returns that do not meet policy requirements.
• This Refund & Returns Policy applies to all purchases made through our website.
• By placing an order, you agree to this Refund & Returns Policy and all related store policies.