Vip diamond GFM VIP shopping concierge
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Estimated Delivery:Jun 16 - Jun 20
How to Book
Select your estimated project budget using the available options.
Current VIP Concierge ranges:
$1M • $2M • $3M • $4M • $5M
With your budget, we source products, experiences, and meaningful details that help bring your story to life.
Need something larger or outside available selections?
Email us or message us on WhatsApp:
(413) 977-2164
Tell us:
People • Story • Timeline
You bring the challenge.
We bring the ideas.
Together, we create stories worth remembering.
To protect timelines and custom sourcing, project execution begins once payment has been received and funds are confirmed.
We aim to provide efficient and reliable shipping for all our customers. Here are the details of our shipping policy:
Processing Time:
Orders are processed within 1-2 business days after payment confirmation.
Shipping Time:
Standard shipping typically takes 5-8 business days for delivery within the continental United States.
Shipping Costs:
Shipping costs are calculated at checkout based on the weight and destination of the order.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Issues:
If you experience any issues with your delivery, please contact our customer service team via the contact form.
International Shipping:
Currently, we only offer Canada as international
Returns
- Return Period: You have 30 days from the date of purchase to return an item.
- Condition: To be eligible for a return, your item must be unused and in the same condition that you received it, including in the original packaging.
- Final Sale Items: Please note that items in the [Final Sale Collection] cannot be returned.
Return Shipping
- No Restocking Fee: We do not charge any restocking fees for returned items.
Refunds
***NO REFUNDS ON DIGITAL PRODUCTS OR FOOD ITEMS **
Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
How to Initiate a Return
- Contact Us: Via the contact page with your order number and details of the item you wish to return.
2.Ship Item Back: Place the item securely in its original packaging, affix the prepaid shipping label, and drop it off at your nearest shipping location.
To return order need order # of purchase
